London College of Communication, University of the Arts London

London College of Communication, University of the Arts London

Service Experience Design Innovation

This course takes a multi-disciplinary approach to the design of services and its strategic role in both private and public sector organisations. The course emphasises the wider role of design and innovation in service systems as a vehicle for change from a societal, cultural and business perspective. The course is structured to develop creativity and design knowledge within the design of service. Students are encouraged to undertake projects that will tackle many of the social and environmental challenges facing the 21st century. Projects may be as diverse as 'knowing the value of the NHS' through to public sector innovation and sustainability within local authorities. It is aimed primarily at students who have a graduate design discipline and wish to broaden their understanding of innovation and design as a collaborative interdisciplinary process. However, the course would also be of interest to students from social science backgrounds and related fields. The course has many external links including Cranfield University and Samsung Art and Design Institute (SADI) in South Korea. Through these partnerships there are opportunities for collaboration and exchange including group design projects, lecture programmes and workshops. The course also collaborates with other leading academic institutions. On leaving the course, graduates are equipped with knowledge and skills for delivering strategic service design projects within the creative industries, IT industry and the public sector. In particular, students develop their knowledge of service design thinking, around product service systems and service innovation.

Assessment methods

Qualifications

Qualification Study mode Start month Fee Course duration
MA Full-time September 2017 GBP 8,500 per Whole course (EU) 15 months
MA Full-time September 2017 GBP 8,500 per Whole course (England) 15 months
MA Full-time September 2017 GBP 17,920 per Whole course (International) 15 months
MA Full-time September 2017 GBP 8,500 per Whole course (Northern Ireland) 15 months
MA Full-time September 2017 GBP 8,500 per Whole course (Scotland) 15 months
MA Full-time September 2017 GBP 8,500 per Whole course (Wales) 15 months

Campus details

Campus name Town Postcode Region Main campus Campus Partner
London College of Communication Southwark SE1 6SB South East

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Key information

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Information Office
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