Northumbria University

Northumbria University

Service Design

As we now live in a world that relies upon a sophisticated service economy and designers are playing an increasingly important role in developing service experience and viability, an MA in Service Design is both relevant and transferable. Service Designers go on to forge successful careers in leading design agencies, strategic or innovation units within the public sector department, voluntary community sector organisaitons or within corporate business. They are involved in implementing social change projects, multi-national development and the supply of product service systems requiring high brand awareness and quality customer experiences. This course will enable you to explore your theoretical and professional understanding of Service Design. It is based upon a core of research, reflection and commercialisation with specific Service Design modules feeding into student initiated, and externally sponsored projects.

Entry requirements

Admission to the MA Services Design Programme is not restricted to those with a design background. Applicants from any academic area are welcome as long as they can demonstrate an interest in design. Applicants will normally be required to have a Bachelor Degree with First or Second Class honours or other qualifications and professional experience that are deemed equivalent. International/English Language Requirements: International applicants are required to have one of the following English language qualifications with grades as shown below. A British Council International English Language Testing System (IELTS) score of 6.5 (or above) with a minimum score in each component of Reading, Writing, Listening and Speaking of 5.5; Pearson Academic score of 62 (or above) with a minimum score in each component of Reading, Writing, Listening and Speaking of 51; or a Test of English as a Foreign Language - Internet Based Test) (TOEFL IBT) score of 89 (or above) with a minimum score in each component of Reading 18, Writing 17, Listening 17 and Speaking 20. The university also accepts many other English language qualifications and if you have any questions about our English Language requirements please contact the International Admissions Office and we will be glad to assist you.


Qualification Study mode Fee Course duration
MA Full-time - 1 years
MA Part-time - 2 years

Campus details

Campus name Town Postcode Region Main campus Campus Partner
City Centre Campus Newcastle upon Tyne NE1 8ST North East

Key information

Admissions Office
Telephone number: 
0191 227 4444