Teesside University

Teesside University

Advancing Human Factors in Health and Social Care

The philosophy of this new programme is that for high quality, safer care to flourish, not only must every member of staff must be committed to, and play their part in, an integrated approach to care, but that the application of a human factors approach is crucial if real progress is to be made. A human factors approach involves the application of theory, data and design methods concerning how humans interact with their environment to make it easier for work to be done in the right way. The programme develops and equips critical advocates/leaders of change who can use a human factors approach to enhance the quality, safety and governance of person-centred outcomes in health and social care. This is includes the leadership of a change project in the workplace that requires the application of comprehensive knowledge, understanding, expertise and advanced skills in a health and social care setting. The programme is suitable for individuals from the public, independent and voluntary sectors, from any professional background, including clinical and support services. You develop in-depth, specialist, knowledge of Human Factors and the experience of using this to enhance the quality, safety and governance of care. You will also study improvement science, leading change and a multi-perspective approach to determining and measuring performance and the impact of change. This includes planning an evaluation study based on the change you have implemented. The 2 modules within this programme comprise year 2 of the MA Advancing Quality, Safety and Governance in Health and Social Care.

Entry requirements

Must be working in a health or social care setting or associated agencies; plus an Honours degree in a relevant subject or equivalent work-based experience. Applicants with other qualifications may be considered if they can provide evidence of the ability to study at Master's level.

Assessment methods

A range of assessment modes are used throughout the programme. These include written assessments such as an essay analysing a quality, safety and governance issue using a human factors approach and a project based evaluation research proposal, as well as a poster presentation and oral defence of a change project. Formative processes include an informal presentation on the improvement project plan and initial implementation. The presentation is made to a small panel drawn from Critical Friends Stakeholder Support Forum which consists of service users and carers, employer representatives and academic staff who support the programme. This provides an opportunity for students to receive early developmental feedback on their work but also ensures a person-centred approach pervades all aspects of the programme and maximises employer/organisational benefit.


Qualification Study mode Start month Fee Course duration
PgCert Part-time - 1 years

Campus details

Campus name Town Postcode Region Main campus Campus Partner
Teesside University Middlesbrough TS1 3BA North East

Key information

School of Health and Social Care
Telephone number: 
01642 384176