University of Buckingham
Management in a Service Economy
The course aims to equip graduates with the ability to create and deliver reliable customer centred service, a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus the best firms now bundle customer-centred service with a manufactured product and create service centred solutions.
1st or 2nd class Honours degree; applicants whose 1st language is not English require IELTS 6.5 (with 6.0 or above in each component).
Modules include: accountability, responsibility and governance; business simulation; dissertation; financial information for business; integrated service management and marketing; managing people across cultures; managing people in services; practical research methods; project management; service operations.
Exam and written assessment.
|Qualification||Study mode||Start month||Fee||Course duration|
|MSc||Full-time||£ 8,400 per Whole course (home fees)||1 years|
|MSc||Full-time||£ 13,860 per Whole course (overseas fees)||1 years|
|Campus name||Town||Postcode||Region||Main campus||Campus||Partner|
|The University of Buckingham||Buckingham||MK18 1EG||South East|
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