University of Buckingham

University of Buckingham

Management in a Service Economy

The course aims to equip graduates with the ability to create and deliver reliable customer centred service, a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus the best firms now bundle customer-centred service with a manufactured product and create service centred solutions.

Entry requirements

1st or 2nd class Honours degree; applicants whose 1st language is not English require IELTS 6.5 (with 6.0 or above in each component).

Course modules

Modules include: accountability, responsibility and governance; business simulation; dissertation; financial information for business; integrated service management and marketing; managing people across cultures; managing people in services; practical research methods; project management; service operations.

Assessment methods

Exam and written assessment.

Qualifications

Qualification Study mode Start month Fee Course duration
MSc Full-time £ 8,400 per Whole course (home fees) 1 years
MSc Full-time £ 13,860 per Whole course (overseas fees) 1 years

Campus details

Campus name Town Postcode Region Main campus Campus Partner
The University of Buckingham Buckingham MK18 1EG South East

Get in touch

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Key information

Contact: 
Business Admissions Administrator
Telephone number: 
01280 820236