University of Portsmouth

University of Portsmouth

Strategic Quality Management

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Course modules

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master's in a little over two years. This is a well-established course. The Master's comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units: Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change. Business Operations - the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Assessment methods

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University's virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors. For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors. Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.


Qualification Study mode Start month Fee Course duration
Postgraduate Certificate - PgCert Part-time September 2018 GBP 4,670 per Year 1 (International) 1 Years
Postgraduate Certificate - PgCert Part-time September 2018 GBP 2,570 per Year 1 (Home/EU) 1 Years

Campus details

Campus name Town Postcode Region Main campus Campus Partner
Main Site PO1 2UP South East

Get in touch

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Key information

Student Recruitment Centre - Faculty of Business and Law
Telephone number: