University of York

University of York

Delivery and Change for Public Services

This programme is delivered wholly online in fully supported environment and aimed at those who have practical experience of managing the delivery of public services, be that within the mainstream public, non-governmental or the private sectors. You will be seeking a deeper understanding of how organisations identify, investigate and manage change, how they make those key decisions that enable effective change, and how organisations learn, adapt and develop their internal capacity in order to deliver efficient and effective services in an increasingly competitive world.

Entry requirements

A good 2nd Class (undergraduate) degree or equivalent qualification. Applicants without undergraduate level academic experience may also be considered if they have sufficient professional background. Professional experience in the public service field. This includes roles in government at national or local level, non-governmental and inter-governmental organisations, the voluntary and charitable sector, and private sector roles that support or deliver public services.

Course modules

The programme is structured into three modules, which are: public management and delivery; organisational learning and performance; leading and managing organisation change.

Sponsorship information

A range of scholarships and studentships are available at postgraduate level. Some scholarships are funded by the University (such as the York Master's Opportunity Scholarship) and some are funded by Research Councils, alumni, businesses and charities. Please check with the provider for details.


Qualification Study mode Start month Fee Course duration
PgCert Part-time - 1 years

Campus details

Campus name Town Postcode Region Main campus Campus Partner
University of York York YO10 5DD Yorkshire and the Humber

Key information

Online MA Programme Manager
Telephone number: 
01904 32 1273