University of York

University of York

Public Management in the Information Age

This programme deals with public services in the 'information age' by looking at the impact of new information and communication technologies on public service delivery and democratic accountability. It aims to provide students with a conceptual framework for understanding the relationship between ICTs, public service organisations and the management of change. This programme deals with public services in the 'information age', by looking at the impact of new information and communication technologies on public service delivery and democratic accountability. It aims to equip participants with a conceptual framework for understanding the relationship between ICTs, public service organisations and the management of change and to explore in particular: The international context of public service delivery, including reform trends, and their impact on governance, accountability and the role of the public manager; the role within these trends of new ITCs, and the potential impact of ICTs on relationships between citizens and the state; the influence of social, political, economic and cultural factors in shaping ICTs; the ambiguous nature of the new media as both tools for surveillance and artefacts for democratic participation.

Entry requirements

A good 2nd Class (undergraduate) degree or equivalent qualification. Applicants without undergraduate-level academic experience may also be considered if they have sufficient professional background. Professional experience in the public service field. This includes roles in government at national or local level, non-governmental and inter-governmental organisations, the voluntary and charitable sector, and private sector roles that support or deliver public services. If you are a non-native English speaking applicant you must provide evidence of your English language ability. You need to show enough fluency in all aspects of English (reading, writing, speaking and listening) to the required level of the course you are applying to.

Course modules

There are 3 modules: Public management and delivery; public policy and management in the information age; leading and managing organisation change.

Sponsorship information

A range of scholarships and studentships are available at postgraduate level. Some scholarships are funded by the University (such as the York Master's Opportunity Scholarship) and some are funded by Research Councils, alumni, businesses and charities. Please check with the provider for details.

Qualifications

Qualification Study mode Start month Fee Course duration
PgCert Part-time September 2016 - 1 years

Campus details

Campus name Town Postcode Region Main campus Campus Partner

Get in touch

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Key information

Contact: 
Postgraduate Administrator
Telephone number: 
01904 321234